PAYMENT POLICY
Last updated: 26 August 2026
1. Accepted payment methods
Orders placed on the Maison Fondé website can be paid for using the following payment methods, depending on the options available at checkout:
- payment cards (Visa, Mastercard, and other accepted cards);
- secure payment solutions offered at checkout;
- other secure payment solutions offered at checkout.
The available payment methods are clearly displayed before the order is confirmed.
2. Payment security
Payments made on the website are secure.
Payments are processed by Shopify Payments, a secure payment solution provided by Shopify Inc., as well as by other approved payment providers depending on the payment method chosen.
Transactions are processed by certified payment providers using security protocols that comply with current standards (including SSL encryption).
At no time does Maison Fondé have access to the customer's full banking details.
3. Timing of the charge
The full order amount is charged at the time the payment is confirmed.
The order is considered confirmed only once payment has been accepted by the customer's bank or the payment provider.
4. Declined or failed payments
If a payment is declined or fails, the order cannot be confirmed.
The customer is asked to check their payment details or use another available payment method.
5. Invoicing
An order confirmation is sent by email once payment has been confirmed.
Information relating to the order and payment can be viewed via the customer account, where applicable.
6. Price and currency
Prices are shown in euros, inclusive of all taxes. The price shown when confirming the order is the final price: no hidden fees, no customs charges upon receipt (see the Shipping Policy).
7. Payment-related disputes
In the event of a dispute or question relating to a payment, the customer is invited to contact customer service so that a solution can be found.
Customer service contact:
Email: contact@maisonfonde.com
Phone / WhatsApp: +33 7 56 83 80 89
