Last updated: 10/10/2026

1. Accepted payment methods

Orders placed on the Maison Fondé website can be paid for using the following payment methods, depending on the options available at checkout:

• payment cards (Visa, Mastercard, American Express and other accepted cards);
• PayPal;
• Apple Pay, Google Pay and Shop Pay, depending on your device.

The available payment methods are clearly displayed before the order is confirmed.

2. Payment security

Payments made on the website are secure.

Payments are processed by Shopify Payments, a secure payment solution provided by Shopify Inc., as well as by other approved payment providers depending on the payment method chosen.

Transactions are processed by certified payment providers using security protocols that comply with current standards (including SSL encryption).

At no time does Maison Fondé have access to the customer's full banking details.

3. Timing of the charge

The full order amount is charged at the time the payment is confirmed.

The order is considered confirmed only once payment has been accepted by the customer's bank or the payment provider.

4. Declined or failed payments

If a payment is declined or fails, the order cannot be confirmed.

The customer is asked to check their payment details or use another available payment method.

5. Invoicing

An order confirmation is sent by email once payment has been confirmed.

Information relating to the order and payment can be viewed via the customer account, where applicable.

6. Prices and Currency

Prices are displayed in the currency applicable to the selected market and include all taxes where applicable. The applicable price and currency are clearly shown before the order is confirmed.
The amount displayed when the order is confirmed is the amount payable for the products and the selected delivery options. No additional import charges are payable on delivery where taxes, customs duties or import formalities apply.

7. Payment Disputes

If you wish to dispute a payment or have any question about a payment, please contact our customer service team so that we can find a solution.
Customer service contact:
Email: contact@maisonfonde.com
Phone / WhatsApp: +33 7 56 83 80 89